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assisting in the realization of civil and social rights
What to do if your documents are stolen abroad?
30.05.2022
Unfortunately, theft of documents is increasingly becoming a reason for appeals. Not everyone knows what to do in such a situation and where to turn. The main thing is not to panic. We have already written about how to prepare for a trip to minimize risks (you can read about it here). Today we will look at what algorithm of actions can be useful if you lose/have your documents stolen abroad.
In this article, we looked at current actions for a European country (a specific case in Germany was analyzed). If you lose your documents in other countries (not in the European Union), call the hotline – our employees will help find a solution.
What to do if your documents are stolen in Germany?
1. The first step is to go to the police, file a report of theft or loss with details. In return, you will be given a certificate of loss of passport.
2. Then you need to take 2 passport-sized photos – on a light background, without hats, 3.4x4.5 cm.
3. Go to the embassy or consular office of the Republic of Belarus. You need to have a certificate of loss of passport (they gave you in the police), 2 photos, money (in Germany, this amount is about 20 euros) and preferably copies of your passport or other documents – before leaving, be sure to make copies of important documents and keep them separate from the documents themselves! This way, embassy staff will be able to establish your identity as soon as possible. If you don't have documents, it will take several days to establish your identity (that's why it's important to find out the address and phone number of the consulate of your country of citizenship before going abroad, because sometimes there is no embassy of the Republic of Belarus in the country, and you need to contact another embassy).
At the embassy, you will be given a certificate of return to the Republic of Belarus, which will be valid for 6 months. With this document, you will be able to leave the country and enter Belarus. Meanwhile, your passport will be considered invalid.
4. Within a month after arrival, you need to go to the department of citizenship and migration at your place of registration (residence) and submit the certificate of return. After that, you will be able to get a new passport.
You can only restore all lost documents after returning to the Republic of Belarus.
ATTENTION! The return certificate is valid only for returning to the RB. The certificate does not grant the right to reside in a foreign country. It is recommended to make an appointment in advance for an appointment at the Embassy of your country of citizenship (in Germany, the RB embassies are in Berlin or at the General Consulate in Munich):
- Berlin: tel. 030 536 359 36, from 14.00 to 17.00 or E-mail: germany.consul@mfa.gov.by
- Munich: tel. 089 649 570 319 or E-mail: germany.muenchen@mfa.gov.by
For more detailed information, please visit the link: https://germany.mfa.gov.by/ru/konsul/certificate_return/
When going abroad, try to do it consciously. Prepare copies of necessary documents, inform relatives where you are going (address), and think through a plan of action in case of an emergency. This way, your trip will be much calmer.
Calls and written inquiries are temporarily not accepted.
8-801 201 5555, for calls in the RB territory, from landline phones of mobile operators A1, MTC, life:) the call is free
+375 162 218888, for calls from abroad and in the RB territory - payment according to long-distance tariffs
113, free code-free calls from landline phones in the territory of the Republic of Belarus
Also send questions to the email address: bpwbrest@mail.ru.
Please indicate your name, gender, age, and citizenship. Anonymity and confidentiality of your appeal are guaranteed.
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